My Pods Wont Work

  • Battery Percentages Changing Display

    Unfortunately we are unable to assist our customers with this complaint as this is an Apple iOS known bug/issue. For complaints regarding a product or software we have no control over we are unable to assist. Any Google Search for "Airpods incorrect battery percentage" will show numerous posts ...
  • How To Fix Broken Earbuds

    Unpair and delete the device from your phone or whatever device you're using them on. Ensure earbuds are in the case and the lid closed and the device profile has been deleted from your phone. Open the lid and hold the button on the back of the case. Continue holding the button on the back and y...
  • Refund Policy

    If you have experience problems with your Earbuds or Pods then we have a Warranty Guarantee to help you with any major defects or faults. You can simply file a return request here  (https://podsbay.myreturnscenter.com)